The ELEGANCE OF SIMPLICITY
We’re all about attention to detail. Our shirt is made extra special with signature finishing touches. If a good quality white linen shirt is not already in your wardrobe, it’s time to embrace its charms.
THE WHITE LINEN SHIRT
The Collaroy logo embroidered at the back
Classic and femenine neckline.
Pretty stitch detailing.
With thoughtfully cut sleeves.
Collection 2019
The elegance of the Simplicity
The good weather comes, and with it the light, outdoor meals, walks on the beach, summer nights, parties, dinner with friends, events … This white shirt will be your perfect ally.
FREQUENTLY ASKED QUESTIONS
¿What are the shipping costs and delivery times?
Standard shipments to Spain and Portugal are free except for Ceuta and Melilla (20€) and the islands of Portugal (30€).
Delivery times are from 1 to 3 working days. Shipping costs and delivery times for other countries can be found by clicking here.
¿Which countries do you ship to?
In this list you can consult the countries to which we send. If you would like to place an order from a country that does not appear on the list, please contact us by email at
hola@collaroy.es
We send to : France, Germany, Italy, Belgium, United Kingdom, Austria, Holland, Luxembourg, Poland, Czech Republic, Denmark, Hungary, Switzerland, Croatia, Serbia, Norway, Bulgaria, Sweden, Ireland, Finland, United States, Canada.
Other countries to consult.
¿Is there the possibility of Express or urgent service?
Yes, if you need your clothes or you do not want to wait the standard time, you can select Express shipping at the time of completing your purchase.
Please note that the shipping cost in this case will be higher than the standard shipping.
¿How do I know when my order will be ready?
As soon as you place your order you will receive an order confirmation email.
When your order is ready you will receive an email indicating the day scheduled for delivery.
¿What do I do if there is a problem with the shipment?
If you need to contact us write an email to hola@collaroy.es or if you prefer you can call us by phone at (+34) 607481688.
Remember that our customer service hours are Monday to Friday
from 9:00 to 19:00 hours (CET).
¿How do I know the status of my order?
You can find out the status of your order by logging in your account and going to the “Orders” section.
¿What is the maximum period for exchanges and returns?
You have 20 days from the day you receive the package for exchanges and returns.
¿What are the requirements for exchanges and returns?
The garments must be in perfect condition, with their original label, without having been used or washed.
Changes and returns will not be accepted after 20 days of the reception of the package.
¿How do I make an exchange or refund?
You have all the detailed information clicking here.
¿When and how will I receive the amount of the refund?
The amount will be refunded in the same method as the purchase was made.
The time it takes to receive the amount will depend on your bank, although it takes approximately between 7 and 15 days.
The amount reimbursed will be that of the garments, in no case will
be reimbursed shipping costs.
¿What do I do if a garment arrives in bad condition?
We take very seriously the quality of our products, but if for any circumstance the garment did not arrive in perfect condition communicate it to us as soon as possible by email to hola@collaroy.es.
If possible attach photos of the product and specify the problem.
¿What forms of payment do you accept?
You can pay with PayPal and credit card.
¿How can I find out what's new at Collaroy?
You can subscribe to our Newsletter, there we will keep you informed of all our news.
CONTACT WITH US
If you need to contact us you can send us a message and we will answer you as soon as possible.
Customer Service Hours: 9h to 19h Monday to Friday
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